Customs Info and Charges

Customs & Import Information

We aim to be transparent about international shipping and customs procedures.

Depending on your country, your order may be subject to import duties, taxes, or customs fees upon arrival.

Customs Fees
Customers are responsible for any customs duties, import taxes, or additional fees required by their local authorities.

These charges are determined by your country’s regulations and are not included in the item price or shipping cost.

Customs Processing
Customs procedures vary by country and may occasionally cause delivery delays. We appreciate your understanding in these cases.

We do not control or have influence over customs decisions or processing times.

Order Responsibility
Customers are responsible for ensuring that ordered items comply with local import regulations in their country.

If you are unsure about import rules, we recommend checking with your local customs office before placing an order.

Need Help?
If your package is delayed or held at customs, please contact us and we will do our best to assist you.

Customer Support
contact@swords-katana.com